O general AC gas leakage claim issue

#1
Hello Team,
I am told that the gas leakage of my o general split AC has happened due to pigeons and though it's still under warranty, I shall be charged for the gas refill and repair.
There is no proper documentation that makes such claims that gas leakage repairs shall be charged due to pigeons. Thereby, I want to raise the concern and get it addressed soon.
 

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