Dear Expert,
As I mentioned in point#2, I asked the customer care executive of the bank not to process my application when they denied the benefits during the confirmation call. Since the confirmation department belongs to the bank, I feel that the bank is very much responsible for this...
1. One of the Agent (Nitin) of Kotak Life Insurance called me to brief me about the Kotak Superadvantage policy and sent one of his executive to my residence for further details. The executive explained me about the policy and told some benefits that were very attractive. The benefits included...