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Money deducted for call details but not delivered

05-02-2013, 12:58 PM (This post was last modified: 05-02-2013 02:53 PM by Expert.)
Post: #1
Money deducted for call details but not delivered
on 23 December 2011,i sent message to 121 to get call details,the message was acknowledged and Rs. 50 were deducted and they promised to sent my detail within 8 hours. When they didn't ,i called up customer care almost each third day,every time they replied the same answer that they are processing request or call detail will be received in 1 week.when i tried to nodal officer,they said it's too late,you have to send request again.

They didn't return my money. What should i do now?
very bad customer service of Airtel .
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05-02-2013, 02:54 PM
Post: #2
RE: Money deducted for call details but not delivered
Do you have any complaint number? Otherwise they'll keep forgetting.

It is not the amount that matters. It is more of my self-respect as an educated consumer!Shy
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06-02-2013, 07:44 PM (This post was last modified: 06-02-2013 07:46 PM by MRIGENDRA PRATAP SINGH.)
Post: #3
RE: Money deducted for call details but not delivered
(05-02-2013 02:54 PM)Expert Wrote:  Do you have any complaint number? Otherwise they'll keep forgetting.
no ,the messages has been deleted.
may i re-gain all messages delivered in dec-2011?
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07-02-2013, 10:57 AM
Post: #4
RE: Money deducted for call details but not delivered
Did you register a complaint? If yes what's the complaint number and expected date of resolution?

It is not the amount that matters. It is more of my self-respect as an educated consumer!Shy
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17-04-2013, 11:39 PM
Post: #5
RE: Money deducted for call details but not delivered
Sir, plz send me my no.9960294960 call details 4th &5th april plz argent im very sad
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