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Knocking sound from my Samsung refrigerator

20-03-2013, 02:31 AM (This post was last modified: 23-03-2013 04:07 PM by Expert.)
Post: #1
Thumbs Down Knocking sound from my Samsung refrigerator
Hi,

We bought a Samsung refrigerator in Dec 2011 model no. RT41LSPN1/XTL and after 6 months problem started like knocking sound coming out of the back side which grew louder day by day and i raised a complaint with customer service(Complaint No.8446073533) first some guy came told that its new technology it will sound like this only, after few months the situation became so worse that i have to call them again and they say it is not under warranty and they would charge, but even after that they could not even get a clue of the problem and still today the problem is persisting.

I got no solution and every technician comes and goes every week and they are not ready to change the equipment or solve the issue.
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23-03-2013, 04:08 PM
Post: #2
RE: Knocking sound from my Samsung refrigerator
It'd of motor. What else moving part there in Refrigerator? I fear the motor will die sooner or later.

It is not the amount that matters. It is more of my self-respect as an educated consumer!Shy
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