Dear Sir/Madam, This is to inform you that I, Rajinder Singh have booked two
train tickets in Third AC (3A) for Rajinder Singh & Sarita Punn from PANVEL
(PNVL) to CHANDIGARH (CDG) on dated : 29.01.2018 in “Current Booking”
through IRCTC Website with PNR No. 8601822983 & Transaction ID :
100001137666513 in Train No./Name : 12449/GOA SMPRK K EXP on urgent basis
due to my 3 years old daughter was not feeling well. I get paid amount of
Rs. 3170/- online through net banking. After booking we get two confirm
tickets in different coaches B1 and B3 and seats numbers are 39 and 46 . As
soon as I get these confirmed tickets we observed that we can’t travel in
different coaches (B1 & B3) due to my daughter’s illness so I decide to
cancel these tickets. When I start process to cancel the ticket same time
then IRCTC websites shows that “You can’t cancel ticket at 12:00 am to 12:30
am”. After that I will try to cancel the ticket at 12:30 am on dt.
30.01..2018 but I was failed to cancel this ticket so I have file TDR at
12:43:26 am on 30.01.201 vide TDR No. 100000214713347. With remarks that
“All Confirmed Passengers Not Travelled”. Sir/Madam, I got mail from
“ticketadmin@irctc.co.in” on dt. 21.02.2018 with subject “TDR Request
Repudiated Through EDR/ECRS” and Reason for Repudiation/rejection: ,”AS PER
CHART, PASSENGER HAS TRAVELLED” Sir/Madam, I am requesting you please look
into the matter deeply and investigate the same on personal level to find
out the realty. You may check verify from CCTV footage or other proof as per
your convenience. This is the question to think that, If I travelled in
train as per chart then what is need for me to cancel ticket or file TDR? I
think, statement/chart forward to Railway Deptt.by concern TT of that train
was wrong. He provide these seats to another un-authorized passengers and
fare for the same tickets put in their pocket. Sir/Madam, I understand and
respect the rules and regulations of Indian Railways but this is also matter
or realty and faith. This is not a matter of only Rs. 3170/- and i will
never become rich with this money but due to false statement of some
employees (TT) railway, many passengers/public are looted by them and hurt
their feelings, loose faith from Railways as will as our country government.
I am attaching herewith train ticket & tdr for your ready reference. I hope
that you will understand my feelings and matter and work on this point
seriously and personally. Looking forward positive response.
Sincerely,
Rajinder Singh
train tickets in Third AC (3A) for Rajinder Singh & Sarita Punn from PANVEL
(PNVL) to CHANDIGARH (CDG) on dated : 29.01.2018 in “Current Booking”
through IRCTC Website with PNR No. 8601822983 & Transaction ID :
100001137666513 in Train No./Name : 12449/GOA SMPRK K EXP on urgent basis
due to my 3 years old daughter was not feeling well. I get paid amount of
Rs. 3170/- online through net banking. After booking we get two confirm
tickets in different coaches B1 and B3 and seats numbers are 39 and 46 . As
soon as I get these confirmed tickets we observed that we can’t travel in
different coaches (B1 & B3) due to my daughter’s illness so I decide to
cancel these tickets. When I start process to cancel the ticket same time
then IRCTC websites shows that “You can’t cancel ticket at 12:00 am to 12:30
am”. After that I will try to cancel the ticket at 12:30 am on dt.
30.01..2018 but I was failed to cancel this ticket so I have file TDR at
12:43:26 am on 30.01.201 vide TDR No. 100000214713347. With remarks that
“All Confirmed Passengers Not Travelled”. Sir/Madam, I got mail from
“ticketadmin@irctc.co.in” on dt. 21.02.2018 with subject “TDR Request
Repudiated Through EDR/ECRS” and Reason for Repudiation/rejection: ,”AS PER
CHART, PASSENGER HAS TRAVELLED” Sir/Madam, I am requesting you please look
into the matter deeply and investigate the same on personal level to find
out the realty. You may check verify from CCTV footage or other proof as per
your convenience. This is the question to think that, If I travelled in
train as per chart then what is need for me to cancel ticket or file TDR? I
think, statement/chart forward to Railway Deptt.by concern TT of that train
was wrong. He provide these seats to another un-authorized passengers and
fare for the same tickets put in their pocket. Sir/Madam, I understand and
respect the rules and regulations of Indian Railways but this is also matter
or realty and faith. This is not a matter of only Rs. 3170/- and i will
never become rich with this money but due to false statement of some
employees (TT) railway, many passengers/public are looted by them and hurt
their feelings, loose faith from Railways as will as our country government.
I am attaching herewith train ticket & tdr for your ready reference. I hope
that you will understand my feelings and matter and work on this point
seriously and personally. Looking forward positive response.
Sincerely,
Rajinder Singh