Defective item from Ebay

#1
Recently, I purchased Galaxy Note 3 mobile, costing Rs. 40,000/- from the seller shabbeerhf1 on Ebay. The mobile received had a crack on the display and I complained immediately to the seller and the Ebay. The seller was supposed to give me warranty of one year, but he diverted me the Ebay. Ebay customer support keeps saying that we will get in touch soon, but till now I have not heard anything from them. Rs. 40,000/- is a huge amount for me and these people don't realize the agony we are going through.
 

expert

Administrator
Staff member
#2
Was the sealed box already open?

Secondly, please leave negative feedback about the seller.

Ebay does mediate. But I don't know your case details.
 

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