I USED THE SERVICES OF REMIT 2 INDIA TO AFFECT A REMITTANCE TO MY ACCOUNT IN INDIA ON THE 7TH OF JUNE. AS PER THE PROCEDURE PROVIDED ON THEIR WEBSITE I COMPLETED ALL FORMALITIES / UPLOADED ALL NECESSARY INFORMATION FOR THE TRANSACTION AND THEREAFTER TRANSFERRED FUNDS TO THEIR LOCAL BANK IN SINGAPORE AND UPLOADED THE DETAILS OF THE TRASACTION ON THEIR WEBSITE.. THIS TRANSACTION WAS CARRIED OUT BY ME ON THE 7TH AFTERNOON AND THE FUNDS WOULD HAVE BEEN TRANSFERRED WITHIN THREE WORKING DAYS I.E BY 11TH OF JUNE ASSUMING THAT THE DAY OF THE TRANSACTION WAS NOT COUNTED.
AS OF TODAY I.E THE 14TH OF JUNE THE STATUS TRACKER FRO MY TRANSACTION ON THEIR WEB SITE STILL INDICATES - MONEY AWAITED. THIS IS AFTER NUMEROUS CALLS TO THEIR TOLL FREE CUSTOMER CARE NUMER (SINGAPORE NO. 800-101-2666) AND EVEN FORWARDING OF THE TRANFER AND PAYEE DETAILS AS REQUESTED BY THE CUSTOMER CARE TO TRACK THE TRANSFER . FURTHER NO REASONING FOR DELAY HAS BEEN PROVIDED AND JUSTIFICATION FOR THE REQUEST FOR THE STATEMENT INSPITE OF THE DETAILS OF THE TRANSFER INCLUDING ACCOUNT NO. BEING ENTERED ON THEIR WEB SITE HAS BEEN PROVIDED.
THE TOLL FREE NUMBER PROVIDED BY THE COMPANY ALSO SEEMS TO HAVE BEEN MANIPULATED WHEREBY ONE IS NEVER ABLE TO GET THROUGH TO A CUSTOMER CARE EXECUTIVE IF ONE CHOSES THE OPTION OF BEING AN EXISTING CUSTOMER. HOWEVER IF ONE EXERCISES THE OPTION OF BEING A NEW CUSTOMER WISHING TO MAKE A FRESH TRASACTION THE CALL IS CONNECTED IMMEDIATELY.
THE ACTIONS OF THE COMPANY PROVIDE AMPLE EVIDENCE OF FRAUDULANT BENIFIT FROM WITHHOLDING REMITTANCE FUNDS UNTIL THE EXCHANGE RATE IS FAVOURABLE TO THEM (THE SGD TO INR HAS CHANGES BY OVER 2% SINCE THE TRANSFER OF FUNDS).
AS OF TODAY I.E THE 14TH OF JUNE THE STATUS TRACKER FRO MY TRANSACTION ON THEIR WEB SITE STILL INDICATES - MONEY AWAITED. THIS IS AFTER NUMEROUS CALLS TO THEIR TOLL FREE CUSTOMER CARE NUMER (SINGAPORE NO. 800-101-2666) AND EVEN FORWARDING OF THE TRANFER AND PAYEE DETAILS AS REQUESTED BY THE CUSTOMER CARE TO TRACK THE TRANSFER . FURTHER NO REASONING FOR DELAY HAS BEEN PROVIDED AND JUSTIFICATION FOR THE REQUEST FOR THE STATEMENT INSPITE OF THE DETAILS OF THE TRANSFER INCLUDING ACCOUNT NO. BEING ENTERED ON THEIR WEB SITE HAS BEEN PROVIDED.
THE TOLL FREE NUMBER PROVIDED BY THE COMPANY ALSO SEEMS TO HAVE BEEN MANIPULATED WHEREBY ONE IS NEVER ABLE TO GET THROUGH TO A CUSTOMER CARE EXECUTIVE IF ONE CHOSES THE OPTION OF BEING AN EXISTING CUSTOMER. HOWEVER IF ONE EXERCISES THE OPTION OF BEING A NEW CUSTOMER WISHING TO MAKE A FRESH TRASACTION THE CALL IS CONNECTED IMMEDIATELY.
THE ACTIONS OF THE COMPANY PROVIDE AMPLE EVIDENCE OF FRAUDULANT BENIFIT FROM WITHHOLDING REMITTANCE FUNDS UNTIL THE EXCHANGE RATE IS FAVOURABLE TO THEM (THE SGD TO INR HAS CHANGES BY OVER 2% SINCE THE TRANSFER OF FUNDS).