Refund of money not made by irctc.

#1
Sir,
I have boked ticket on 11 july18 with pnr no 2148283495 & 14 july18
with pnr no 2510144318. On train no 11108 in bundelakhnd express.
Train cancelled, but no refund made by irctc. As have complained many times to irctc no positive response.
As what message I have received on my resistered mobile is

Train No. 11108 of 14/07/2018 has been cancelled due to unavoidable circumstances.Inconvenience caused is deeply regretted.
Train No. 11108 of 11/07/2018 has been cancelled due to unavoidable circumstances.Inconvenience caused is deeply regretted.

Pls do some favourable action.
Thanks
 

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