Refund money against failed transaction

#1
Transaction ID: 100001120716613

Transaction ID: 100001120601487

Dear Sir,
We have booked tickets dt.13/01/2018 for which the transactions failed several times details are mentioned above

Among the above mentioned failed transactions, for two transaction the amount total of Rs.3020.00 got deducted from my account, we have forwarded bank statement also but yet no positive response received from irctc.

Kindly do the needful.

With Regards,
Pushpa
 

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