Refund against cancelled RAC ticket

#1
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number 4242061876 /IRCTC Transaction ID 100001175353214, an amount of Rs. 165.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:01-Apr-2018
Refund processing date:02-Apr-2018
Refund amount:165.0
Refund reference no:74506218092000003299667
Payment Option used : Atom - Bharat QR



Normally the banks take time to process refund in
(I) For Net- banking/Wallets/Cash Cards transaction: 3-4 business days,
(II) For Credit Card/Debit Card transaction: 6-7 business days

You can also view status through “Ticket Refund History” under my Transaction tab in your IRCTC profile after login at www.irctc.co.in.

For any further assistance please feel free to contact us at our Customer Care No.: 011-39340000, Customer Care email: care@irctc.co.in, Fax No. 011-23345900.
******This is an Auto generated mail. Please do not reply.******

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Warm Regards,
Customer Care
IRCTC Ltd.





The above is the mail i got from irctc on 02 Apr 2018, but i didn't get the refund still now. i kept mails to them, but no response. I hate the irresponsible way of irctc.
 

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