My Name: Dr M. Batmanabane
Customer ID: 1035561073
Card No: 000059664557
Mpeg4 box No: 853149732424
I received a message asking to me to message Y to 56633 in order to get a free MPEG 4 box and I do so on 25.07.2013.I receive a msg from 56633 saying someone will contact me soon, but nobody does.On 11.08.13 at 18:34, I received a msg saying that the same Work Order 1- 22200815341 dated 08/10/2013 (see the month)has been completed by by installer Manikandan S . I call Customer care and protest this wrong message SINCE NOBODY BY THAT NAME EVER CAME. In the mean time all channels have been blocked and I cannot watch any channel.On 16th HD box was installed but could not be activated and I keep complaining. All their help lines are chargeable and I must have made more than 30 calls each of minimum 15 mts duration. I have made many calls to Tatasky supervisor in Chennai more than 50 times. Every time I call the customer care I always get the same reply that within 2 hours the connection will be given. It is now 9 days no connection and I look to be joker paying to tatasky for their connection which does not work and also huge telephone bills. I have also emailed my problem but to no use. I hope Mr. Ratan Tata will read this and other mails!
Customer ID: 1035561073
Card No: 000059664557
Mpeg4 box No: 853149732424
I received a message asking to me to message Y to 56633 in order to get a free MPEG 4 box and I do so on 25.07.2013.I receive a msg from 56633 saying someone will contact me soon, but nobody does.On 11.08.13 at 18:34, I received a msg saying that the same Work Order 1- 22200815341 dated 08/10/2013 (see the month)has been completed by by installer Manikandan S . I call Customer care and protest this wrong message SINCE NOBODY BY THAT NAME EVER CAME. In the mean time all channels have been blocked and I cannot watch any channel.On 16th HD box was installed but could not be activated and I keep complaining. All their help lines are chargeable and I must have made more than 30 calls each of minimum 15 mts duration. I have made many calls to Tatasky supervisor in Chennai more than 50 times. Every time I call the customer care I always get the same reply that within 2 hours the connection will be given. It is now 9 days no connection and I look to be joker paying to tatasky for their connection which does not work and also huge telephone bills. I have also emailed my problem but to no use. I hope Mr. Ratan Tata will read this and other mails!