Online Financial Fraud of 4,10,000 Rs

Hello Sir,
I need to report a cyber financial fraud of 4 Lacs from my father's Account.
My father 'Sunil Kumar Srivastava' , tried to order a pizza from Zomato App through SBI Net Banking.
When the pizza was not delivered and amount of 179 Rs was deducted, he called on the customer care number of Zomato provided on google.
The customer care person, asked to download 'Any desk' App to get the refund. He downloaded the app and the person asked my father to go to his net banking and check the refund status.
After that around 3 PM, my father got notified that various debit transactions has been done and account has been deducted by following amounts:
1: 50,000/-
2: 50,000/-
3: 99,998/-
4: 1,00,000/-
5: 1,00,000/-
6: 10,000/-
Total 4,10,000/-
When my father called the SBI Toll free number to block the payment, they told him that the payment has already been processed to one97 communication ltd!
We have filed the cyber complain and below are the details:

Acknowledgement No.23111190003640.
e fir: (201900051286)

Please help us in getting the money back:
Attaching the details:
Mobile number of the customer care person: 6289785059 and 6289747477
App used for cloning: Any Desk
Date and Time: 12/11/2019 Time: 1 PM to 3 PM
Bank of my father: SBI ( Account No: 00000030794724935)
ACCOUNT CREDITED: One97 Communication ltd.

My Father's Mobile Number: 9532098907
My Mobile Number: 9284697144
Place where the incident happened: Gomti Nagar, Lucknow(UP)

Please let us know what other documents you require. Kindly help us.



Staff member
little chance you will get back your account. Next time don't call any phone number think of bank customer care number

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