NOT REFUND BUT SHOWING REFUNDED IN WEBSITE

#1
NOT REFUND BUT SHOWING REFUNDED IN WEBSITE

In irctc website refund amount is showing refunded but amount is not credited in my account last 20-30 days i am always
email them but they are not refunding my amount what is they are very slow work but if they are not refunding amount then what i can i do?
Refund Status

110000116603233813-Apr-2018100000230307868CANCELLED340.0280.0RZPMOBREFUNDED16-Apr-2018

10000116603227013-Apr-2018100000230307865CANCELLED340.0280.0RZPMOBREFUNDED16-Apr-2018
 

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