There was a small amount of water spill on the keyboard due to which a few buttons on my keyboard were gone a bit sticky. I found "iServe apple" on Google and they assured that they are experts and can clean it up with the alcohol in a few hours.
Last week I gave them my Macbook Air and sat there for 4 hours, they told me that since it is the latest model they are not familiar with the assembling. That moment I realized that I had made one of the worst mistakes of my life by going to them.
Waited there for a few hours and then I was told by them that somehow the keyboard has stopped working and they are trying to figure it out. They asked for more time to fix that therefore I left the machine with them and went back home with a promise from them to have it delivered to my home the very same evening.
I called them at 8.30 PM to find out the status and thats when they told me that machine is dead now and they are trying to figure out the problem.
Next morning they delivered the machine to my home with a dead keyboard & a Sorry word.
I took my Macbook to the Apple authorized service center and got it scanned completely. Apple guys told me that during the assembling process iServe had broken the wifi and display card of my machine that needs replacement.
Total damage caused by iServe to my machine is more than Rs.40,000. I am taking the case to the consumer court to seek the damages from iServe apple.
Its my warning to all those planning to visit them, please don't even think about it.
Last week I gave them my Macbook Air and sat there for 4 hours, they told me that since it is the latest model they are not familiar with the assembling. That moment I realized that I had made one of the worst mistakes of my life by going to them.
Waited there for a few hours and then I was told by them that somehow the keyboard has stopped working and they are trying to figure it out. They asked for more time to fix that therefore I left the machine with them and went back home with a promise from them to have it delivered to my home the very same evening.
I called them at 8.30 PM to find out the status and thats when they told me that machine is dead now and they are trying to figure out the problem.
Next morning they delivered the machine to my home with a dead keyboard & a Sorry word.
I took my Macbook to the Apple authorized service center and got it scanned completely. Apple guys told me that during the assembling process iServe had broken the wifi and display card of my machine that needs replacement.
Total damage caused by iServe to my machine is more than Rs.40,000. I am taking the case to the consumer court to seek the damages from iServe apple.
Its my warning to all those planning to visit them, please don't even think about it.