Legal options for Samsung India

I had ordered a mobile order number 33568264076 via corporate offer and also with upgrade offer for my old phone. now since Samsung is cheating and not accepting the old phone.

My old phone is in very good condition and Samsung just wants to cheat and does not accept old phone giving excuses and since they do not want to get the customer discount. they are cheating customer.

The Bizlog courier initially demanded money to accept for exchange, when refused he said the old phone is damaged, so looking how to go for a legal case and file a legal complaint against Samsung.

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