Debit Card not received

#1
It's been over 20 days since I had placed a request for a new debit card but hadn't received one.I placed the request for a new debit card on 06/10/2013 with request no SR285951887. Whenever I am calling the customer care number, everytime I am hearing is a new story.I had received a courier few days back but it includes only secret number.I was supposed to get the card latest by 22-10-2013 but its already 3 days past and all I am facing is harassment from your end at the moment. My Account # is 000601546683.
 

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