have bought a Duster (model no-RXL E2DHP-date of purchase-7 Oct 2013/billing name Pradeep Maheshwari,registration no MP05-CL7800 from your bhopal showroom i.e. T.V.SUNDRAM LYENGER &.SONS LTD" on "7 Oct 2013". I got registration plate on 30 Oct 2013.i was told by the sales manager that i will recieve my registration card within 45 days max. , which i haven't recieved.
this delay in the service have caused me enormous trouble and damage to my business as well as my personal happiness.
i cannot take my vehicle out in the city for my work ; i cannot go outstation on work ; i cannot enjoy my personal pleasure which i have planned on the time of buying a car, due to the delay and trouble your services have provided me.
Neither the showroom staff (Jyoti Singh Bhopal) nor your customer care executives have given me a reason for such a delay nor have they provided me a solution for this. they just say one thing " sir, will let you know and will be done within a week" . after this they never try to contact me nor did they try to even give me a proper reason, they just try to buy more and more time from me causing me more trouble. none of your senior executive have talked to me or called me.
I have suffered losses in my business, paying for taxis and other concerned activities which i could have saved if your company have done there work on time. the work i would have done in a one day trip, now thanks to your services i have to do that in two days.
I have bought the car with a great confidence i have towards your brand "RENAULT", but it seems to be just opposite to me.
I request to u kindly provide the services you offered me at the time of delivering your product to me , with a Handsome Compensation.
Thank you, Pradeep Maheshwari 9179972222
Sent from my HTC
this delay in the service have caused me enormous trouble and damage to my business as well as my personal happiness.
i cannot take my vehicle out in the city for my work ; i cannot go outstation on work ; i cannot enjoy my personal pleasure which i have planned on the time of buying a car, due to the delay and trouble your services have provided me.
Neither the showroom staff (Jyoti Singh Bhopal) nor your customer care executives have given me a reason for such a delay nor have they provided me a solution for this. they just say one thing " sir, will let you know and will be done within a week" . after this they never try to contact me nor did they try to even give me a proper reason, they just try to buy more and more time from me causing me more trouble. none of your senior executive have talked to me or called me.
I have suffered losses in my business, paying for taxis and other concerned activities which i could have saved if your company have done there work on time. the work i would have done in a one day trip, now thanks to your services i have to do that in two days.
I have bought the car with a great confidence i have towards your brand "RENAULT", but it seems to be just opposite to me.
I request to u kindly provide the services you offered me at the time of delivering your product to me , with a Handsome Compensation.
Thank you, Pradeep Maheshwari 9179972222
Sent from my HTC