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non-delivery of key-Century Movers and Packers.com

21-04-2013, 11:47 PM
Post: #1
non-delivery of key-Century Movers and Packers.com
We had taken the services of Century Movers and Packers for shifting some luggage from Pune to Andheri(Mumbai) city. In the consignment, there was one second-hand Alimarh which was to be delivered at the Mumbai address. the company people delivered all the items including the Alimarh however, they didn't deliver the key of the Alimarh as they forgot it in their office located in Nigdi,Pune. When this was brought to their notice, they didn't take any action to send the alimarh key and at last we had to personally come from Mumbai by bus to get the key from their Nigdi, Pune office which is far-off from our Pune local address as well. Furthermore, despite mentioning Rs.5600/- on the receipt the people who delivered our consignment adamantly took Rs.5850/- after delivering the items. Overall, we incurred financial losses close to Rs-1000/- (Mumbai-Pune bus charges, auto-rickshaw charges from our Pune address to their office address etc). Kindly convey if you can assist us in this case.
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