I had put an application for cancellation of all my outgoing calls from my landline on 23 Oct 2012, my old plans at that moment were ONE INDIA & YAKIN NAHI YATA. From 1 Nov 2012 onwards i was getting only incoming calls whereas outgoing calls were debarred.
When i received my Nov 2012 month bill i was shocked to see bill charging for my old plans i.e. ONE INDIA & YAKIN NAHI YATA . When i inquired from customer care they told me that my old plans & also cancellation of all outgoing calls are activated.
Is it possible for just cancelling of outgoing calls without changing the subsequent plans.
Please advice me what to do
When i received my Nov 2012 month bill i was shocked to see bill charging for my old plans i.e. ONE INDIA & YAKIN NAHI YATA . When i inquired from customer care they told me that my old plans & also cancellation of all outgoing calls are activated.
Is it possible for just cancelling of outgoing calls without changing the subsequent plans.
Please advice me what to do