WIFI routers not available from last 10 days

#1
i have 4g sim with me , agent who give me that sim told me that u will get router with in 2 or 3 days ,but from last 10 days he only told me that router is not available from airtle due to shortage.,airtel is big company then how router is not available. Duo to this airtel lost lot of customer,plz thik on it.
 

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