Hello,
I am using vodafone postpaid connection for more then 1 year now.
I had subscribed the number from the vodafone center.
99 Rs monthly plan with no additional packs / charges was opted.
It is now more then 1 year and vodafone is applying regularly 15 Rs per month Family and friends pack. This was specifically told to me by representative that no additional charge will be levied during subscription.
30 Rs per month local calls pack, which i had never opted for and not at all required.
Some other additional packs of Rs 50 and 70 were also applied in 2012.
I have logged lots of written complaints since 10-Apr2012 to vodafone and requested to stop my number. Also requested not to charge any amount for the number considering this in dispute and i would not pay the same unless proper justification is provided. But still there are bills being generated by them.
They are giving some stupid discounts but no justification / reason is being provided to me on these wrong packs. Also bills are generated and i am getting regular calls which harrase me.
Kindly help,
Regards,
Rakesh Sheth
I am using vodafone postpaid connection for more then 1 year now.
I had subscribed the number from the vodafone center.
99 Rs monthly plan with no additional packs / charges was opted.
It is now more then 1 year and vodafone is applying regularly 15 Rs per month Family and friends pack. This was specifically told to me by representative that no additional charge will be levied during subscription.
30 Rs per month local calls pack, which i had never opted for and not at all required.
Some other additional packs of Rs 50 and 70 were also applied in 2012.
I have logged lots of written complaints since 10-Apr2012 to vodafone and requested to stop my number. Also requested not to charge any amount for the number considering this in dispute and i would not pay the same unless proper justification is provided. But still there are bills being generated by them.
They are giving some stupid discounts but no justification / reason is being provided to me on these wrong packs. Also bills are generated and i am getting regular calls which harrase me.
Kindly help,
Regards,
Rakesh Sheth