Unexpected bill of my vodafone +91-9723111833.

#1
Respected, Sir
My self Rahul Singh & i have Vodafone mobile No. is +91-9723111833.
Above mention number use last 10-11 years, till time have pay my monthly bill amount on timely. Previously this number was in Idea, but last 1 & hhalf years, just Portability in Vodafone, even here i paid my all billing by monthly....
As of now, my billing amount was to much high, which i can not able to pay, due to some misguide or unconscious charges, which applicable during in International Roming.
In April, 2016 first time travelling in Malaysia Country, in that time my billing amount is gone 5500/- INR. This was my second trip in 16th of October,2016.
When i reached at Malaysia Airport, some immigration checking problem, during this period must be show the reason for visit in Malaysia.
That time only must be use my Mobile Internet facility, that is the only reason, make high charges, which is 48500/-INR, if my Vodafone Credit Limit is 8600/-INR, then how it can be possible????
As well as even 17th of November, 2016 i can also able to connect the call my colleagues, then why should connect the outgoing call if my credit limit was already crossed.
So, might be there had some mistake, & want to some positive conclusion for the same.
From the Vodafone store, customer care & mail discussion, firstly told me once generate the bill, after then will provide some answer, everybody spend the 20-25 days.
Finally bill was generate, now, all above Vodafone departments give excuse, this is outstanding amount so first pay this bill.....
So here i am completely helpless.....
This is a horrible experience for me.....
Please help me & solve the issue, because last 2 months my this number has not activate, my routine jobs each & everything depends on this number....
Hope some positive response from your side....This is my last option, hope i do not disappoint...

Thanking You,
Rahul Singh
+91-9723111833
Ahmadabad-382449.Gujarat, India.
 

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