Shopping Indiatimes tring to not give me my replacement with making stupid issues..

#1
Hello sir, I have purchased XOLO a500s from Shopping Indiatimes, It has some screen defect problem and I requested to replace it I have given every single detail and courier it to them and they recieved on 21st December and after calling daily to them and placing comments on facebook they reply on 7 day after they recieved and said your DOA is not found in Packet.. Does it takes 7 day to just reply? and I 1000% send DOA and they don't recieved? I don't believe it is true... If I don't get my replacement I will case in court on Shopping Indiatimes.. I haveb been tortured a lot.................:mad::mad::mad:
Order 3002880425, Complain ID 1211098, Old Complain ID: 1209388
 

expert

Administrator
Staff member
#2
If the product is defective then you should claim the warranty. If it got the defect due to transit, then Indiatimes shopping will be responsible for it.
 

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