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Reliance data card bills paid but receving again and again and harrassing on calls

07-04-2013, 02:07 PM (This post was last modified: 09-04-2013 03:11 PM by Expert.)
Post: #1
Reliance data card bills paid but receving again and again and harrassing on calls
I paid all bills of Reliance data card (internet) No. 9394341315, and still I am getting calls and bills for data card. My bill was Rs.947 for Dec.2012,and I requested the executive to close the data connection,they told me to submit Rs.1168 for total closing, I paid the total amount Rs.1168, I received the receipt No. 136037 dated 03-01-2013.,I was again asking about payments than I enquired the executives they told me that they received amount and the company receipt No. is S228935754.and received the confirm sms by No.+919247058988.I am continuously receiving calls for payments and also new bills I contacted the call center The person Mr Mohan No.9848535767.He assured but not Now I received a new bill of Rs.1814 while I have no connection,no modem no data card and having receipts of paid bills with closed by it executives. please help me.
Dr Fazal Ahmed
Hyderabad


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08-04-2013, 11:26 AM
Post: #2
RE: Reliance data card bills paid but receving again and again and harrassing on calls
Do you have any complaint number or receipt as a proof of request of closure of your phone connection?
If you have it then you can show it and correct it in any Reliance store. Otherwise they think you're using your connection.

It is not the amount that matters. It is more of my self-respect as an educated consumer!Shy
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