Reliance broadband did not refund money after cancellation

#1
This is the reference number against issue raised to "broadband@relianceada.com" <broadband@relianceada.com>"Subscriber ID 381254372224 and 1243354291 :
Reliance=016-797-854' Regarding cancellation of reliance broadband connection and refund status [T20151112022RS010Z148972]

I have been sent several emails to "broadband@relianceada.com" from 5 months in every email they are escalating but no action taken so far. I have asked for new connection in sector 5 gurgaon for reliance broadband connection first they said connection is possible and took they 1500/- rupees and got confirmation mails also from reliance... But later said connection not possible... when i said for cancellation and refund the money but in 5 months daily i am following still no action taken so far. Reliance broadband is complete FRAUD.

My details:

As per your application your details are as below.
1.CAF no:17800004034843
2.Subscriber ID/s :\n 1) POTS-1243354291\n 2) DIA - 381254372224
7.Services Opted:Landline and Broadband
8.RatePlan:WCCI749T and WCCI749T
Area: sector 5 gurgaon
 

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