Rediff shopping cheated me

#1
I purchased Electric Fruit Smooth Juicer through rediff shopping (order # 7576429) on 1st Dec 2012. I received the product within a week and found faulty. I contacted them and as per customer care advise I returned back the product to keya world (product supplier). As per customer care representative advise I sent the copy of my courier bill for repayment also. After so many follow up they finally agree to refund the total amount (by email) on 18th Mar 2013. But till now no cheque received from them.
 

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