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RELIANCE 3G DATA CARD@UPTO21MBPS

16-03-2012, 07:40 PM
Post: #1
RELIANCE 3G DATA CARD@UPTO21MBPS
THIS DAY 16TH MARCH 2012-FRIDAY.
FROM:- DR. ANIL KUMAR THAKUR DATED:- 16TH MARCH”2012.
112-C DDA RED MIG FLATS,
RAJOURI GARDEN, NEW DELHI-27.
E- MAIL:- ANILKTHAKUR@SIFY.COM(SMALL CAPS)
MOBILE:- 9540588794 ( PLEASE CALL BETWEEN 2:00 PM-9:00 PM AS MAY
NOT BE ABLE TO PICKUP PHONE BEFORE THAT OWING TO PROFESSIONAL
LIABILITIES- DOCTOR ) PLEASE DO COMPLY *****

REFERENCE MY 3G DATA CARD NET CONNECT AS BELOW:-
DETAILS OF THE DEVICE IS AS FOLLOWS:-
SIM NUMBER—7827368015.
MODEL-------ZTE-MF668A
SKU CODE---CDZT17Z1
RSN: RZTCDC110278393
MSN: MZTCDC11006994
IMEI: 357354040065922
COMPLAINT NUMBER 172728912 ON 02/17/2012 AT 01:48:20 PM WAS NARRATED TO ME BY SOME MR. AJIT FROM CHAIRMAN’S OFFICE MUMBAI WHEN I CALLED THAT NUMBER THAT IS 022-30327000 ON18TH FEBRUARY’2012 AND GIVEN TO ME BY MR. AJIT IDENTIFYING HIMSELF AS AN EXECUTIVE AT CHAIRMAN’S OFFICE AT 4:20PM. FOR WHICH HE USED THE TERM “ESCALATION NUMBER REQUEST”.
SUBJECT:- LONG STANDING COMPLAINT NOT COMPLIED TILL DATE ENTITLTED “RELIANCE NOW STANS FOR R REGRESSION E EVER L LASTING I IN A ANIL AMBANI N NET C CONNECT E EMPIRE”
SORRY THAT I AM RESENDING THIS COMPAINT FOR RELIANCE COMMUNICATIONS CALLOUS, IMMORAL,UNPROFESSIONAL, UNETHICAL ATTITUDE TOWARS THEIR VALUABLE CUSTOMERS/CONSUMERS BECAUSE OF WHICH HE IS NOW IENTIFIE AS THE 4TH RICHEST PERSON IN INDIA AND FURTHER TTHAT HE HAS NO SYMPATHY/EMPATHY FOR THE SAME. INCONVENIENCE INCONVENIENCE IN THIS REGARD IS HERBY SINCERELY REGRETTED THAT YOU HAVE TO WORK IT OUT AGAIN BUT I DID FIND IT AS MY MORAL DUTY TO APPRISE YOU OF FULL DETAILS SO THAT THE COMPLAINANT DOES NOT HAVE OPPURTUNITY TO SAY THAT DETAILS OF DEVICE IS NOT AVAILABLE.HERE IS MY SORROWFUL, DISGUSTING AND FRUSTATING DETAILS ABOUT THE SAME SUBJECT AS BELOWS:-
IT IS VERY SAD STATE OF AFFAIRS THAT DESPITE THE COMPLIANT FIRST POSTED ON CONSUMER FORMS ENTITLED “. RELIANCE NOW STANDS FOR R REGRESSION E EVER L LASTING I IN A ANIL AMBANI N NET C CONNECT E EMPIRE”, THE PROBLEM OF IMPROPER CONNECTIVITY BY RELIANCE COMMUNICATIONS ARE STILL AT THE SAME SQUARE, DESPITE THE FACT:-
THAT FIRST COMPLAINT REGISTERED WAS ON 5TH FEB 2012 AT CUSTOMERCARE@RELIANCEADA.COM AND TO OTHER SENIOR OFFICIALS INCLUDING MR. ANIL AMBANI”THE CAPTAIN OF SHIP”AND THE FIRST RESPONSE WAS RECEIVED THAT TOO WHEN I CALLED MUMBAI RCOM HEADQUARTERS AND SOME MR. AJIT GAVE ME FIRST COMPLIANT NUMBER PROVIDED THAT TOO AFTER SO MANY DAYS AND THAT TOO AFTER CALLING MUMBAI HEADQUARTERS NUMBER 30327000 WHEN ON 18TH FEB AT 4:20PM I WAS GIVEN COMPLAINT NUMBER BY MR. AJIT ONLINE AS COMPLAINT NUMBER 172728912 ON 02/17/2012 AT 01:48:20 PM WAS NARRATED TO ME BY SOME MR. AJIT FROM CHAIRMAN’S OFFICE MUMBAI WHEN I CALLED THAT NUMBER THAT IS 022-30327000 ON18TH FEBRUARY’2012 AND GIVEN TO ME BY MR. AJIT IDENTIFYING HIMSELF AS AN EXECUTIVE AT CHAIRMAN’S OFFICE AT 4:20PM. FOR WHICH HE USED THE TERM “ESCALATION NUMBER REQUEST”.
THAT,SINCE THEN THE GAME OF DIFFERENT ANSWERS SOMETIMES THAT DEVICE WAS OK AND NO TECHNICAL PROBLEM, OR CONGESTION IN NET WORK, OR SITE OPTIMISATION WERE REMARKS PROVIDED TO ME TELEPHHONICALLY AND VERBALLY MANY TIME GOT CALL FROM DIFFERENT PERSONS FROM NUMBER +91223038836, AND EVERY TIME ONLY ASSURANCE WAS GIVEN FOR THE SAID COMPLAINT. NO REDRESSAL HAS BEEN GIVEN TO ME AND AT TIMES WHICH SUITS TO RCOM OFFICIALS THEY CALL OR WRITE E MAIL WITHOUT ANY CONCRETE REMARKS AND HAVE DISGRACED THE RCOM TO THE EXTENT WHICH CAN NOT BE EXPRESSED IN THE WORDS.IF SUCH WERE THE ISSUES WHY THE DEVICE WAS SOLD TO ME.
THAT EVEN NODAL OFFICER LAST MAIL DID SAY IF YOU ARE NOT SATISFIED WITH OUR COMPLAINT CELL YOU CAN APPLY TO APPELLATE AUTHORITIES WHICH WILL PROVIDE REDRESSAL WITHIN 33 DAYS, SHOWING OR ADMITTING THEIR INABILITY TO REDRESS THE ISSUE. IS IT NOT A SHAMEFUL ACKNOWLEDGEMENT FROM AN OFFICE OF RCOM IN NEW DELHI AS NODAL OFFICER TO INDIRECTLY ACCEPTING THEIR DEFEAT.
THAT ALREADY 40 DAYS HAVE PASSED AND IT IS A STATE OF SORRY AFFAIRS NOT ONLY FOR ME BUT TO ALL RCOM OFFICIALS, WHICH HAVE SHOWED THEIR INCAPABILITY , TO SOLVE THE ISSUE EXPOSING THEIR RESPONSIBILITY FOR PEOPLE OF REPUBLIC OF INDIA ON PROFESSIONAL, MORAL, SOCIAL, ETHICAL AND LASTLY ON HUMANITARIAN GROUNDS.
THAT THE LINE HAS CROSSED THE LIMIT AND THE RCOM SHOULD GIVE A LAST DATE OF REDRESSAL OF THE COMPLAINT AND THAT SHOULD NOT EXCEED 7 DAYS FROM NOW.
THAT BESIDES THE VISIT OF THREE ENGINEERS VISIT AT MY PLACE, EVERYBODY WAS INCAPABLE TO SOLVE THE ISSUE, WHATEVER THE ADDRESSING PROBLEM WAS.
THAT HAD THIS INCIDENT OCCURRED IN A PLACE LIKE USA, THE COMPANY HAD TO REFUND ALL MY AMOUNT ALONG WITH COMPENSATION FOR MENTAL, FINANCIAL HARASSMENT WHICH CAN NOT BE EXPRESSED IN THE VALUES BUT AS IF THE COURT IN ADVANCED COUNTRIES WOULD HAVE DECIDED , THE SAME BE GIVEN TO ME AND CLOSE THE ISSUE IF THE RCOM IS NOT ABLE TO RESOLVE THE ISSUE.
SURPRISINGLY A COUPLE OF DAYS I RECEIVED A PROMO OFFER FROM SOME E MAIL ADDRESS OFFERS@PROMOTIONS-CONNECTINDIA.COM AGAIN POPULARISING THE SAME RELIANCE 3G DATA CARD PRODUCT. IT IS AGREAT SHAMEFUL ACT ON BEHALF OF THE MAIL ADRESSEE WHO HAS SENT HIS MAIL TO ME AND OFCOURSE THE ADRESSE MUST BE HIRED FROM RCOM BECAUSE IT WAS RCOM PRODUCT. I REQUEST THAT SUCH PROMO SHOULD BE BANNED AND ONLY CONSUMER FORMS CAN HELP ME REACH CORRECT OFFICIAL/ADMINISTRATION/MINISTRY DEALING , WHO GIVE HANDFUL OF RIGHTS FOR SUCH PROMOS MAY BE OF ANY PRODUCT AND SHOULD BE BANNED IN INDIA UNLESS SOME DEMANDS IT.
THAT, I AM FED UP OF GETTING OCCASIONAL REPLY TO MY MAILS OR SOMETIMES GET CALLS MAINLY FORM NUMBERS +91223038836 OR +912230326200 INTERMITTENTLY. IT SHOULD BE MADE A LAW THAT ANY COMPANY OR ANY PRODUCT HAS TO GIVE DAILY PROGRESS REPORT AS ONE CAN TRACE STATUS OF RESERVATION IN RAILWAYS BY SENDING PNR AND GETS IMMEDIATE STATUS.
THAT SOME TILE LIMIT MUST BE AMENDED IN THE INDIAN LEGAL PENAL CODE TO REDRESS SUCH PROBLEMS IN MINIMUM TIME AND NOT LIKE THAT IT WILL BE RESOLVED SHORTLY WHICH IS VERY AMBIGUOUS TERM AS ONE DAY IS SHORTER THEN ONE WEEK WHICH IN TURN IS SHORTER THEN ONE MONTH, AN YEAR, SO FORTH AND SO ON.
THAT DESPITE THE FACT THAT I CALLED RELIANCE MUMBAI HEADQUARTERS OF RCOM TO HAVE A WORD WITH MR. AMBANI AND TO APPRISE HIM OF THE FAACTS HAPPENING IN HIS COMPANY AS HE BEING THE CAPTAIN OF SHIP HAS TO OWE ALL SOCIAL MORAL, ETHICAL, PROFESSIONAL RESPONSIBILITY AS CEO AS WELL AS VICARIOUS RESPONSIBILITY. DESPITE THE FACT THAT THE ISSUE WAS RAISED IN MANY CONSUMER FORMS AND HAS BEEN DIRECTED TO MR. ANIL AMBANI AND HIS NODAL OFFICER AT NEW DELHI MR. ANUJ BAHUGUNA, NONE HAS THE COURTESY TO TALK TO ME. AT LEAST THEIR WORDS AND FINAL TOUCH AND THAT IF PROBLEM COULD BE SOLVED OR NOT WOULD HAVE SATISFIED ME.
THAT ,I ALREADY WARNED THE CONCERNED AUTHORITIES/OFFICIALS EXCEPT TO APPRISE THE SAME TO PRIME MINISTER THAT PREVIOUSLY ENGLISH DID RULE US FOR SEVERAL YEARS AND IF SUCH SCENARIOS CONTINUES WHICH IS QUITE COMMON NOW A DAYS THAT YOU HAVE TO REACH CUSTOMER CARE TO LODGE THE COMPLAINTS AND THERE IS NO RULES AND REGULATIONS FOR APPOINTMENT OF CUSTOMER CARE INDIVIDUALS AND EACH TIME IF YOU WANT STATUS, A NEW CUSTOMER CARE EXECUTIVE WILL CALL AND AGAIN I HAVE TO TELL ALL DETAILS-SUCH SHEER WASTE OF TIME, RESOURCE AND MONEY. THESE NATIONAL HIGHLY RICH COMPANY ARE MAKING US INDIRECTLY SLAVE TO THEIR PRODUCTS AS IF YOU SERIOUSLY CONSIDER MY CASE ALREADY 40 DAYS HAVE PASSED AND NODAL OFFICER AS A LEADER OF TEAM AT NEW DELHI OFFICE IS SENDING A MAIL THAT IF YOU ARE NOT SATISFIED WITH OUR COMPLIANT CELL, YOU CAN GO TO APPELLATE AUTHORITY WHICH WILL TAKE 33 DAYS TO REDRESS THE MATTER. MEANS TOTAL 73 DAYS.
THAT SUCH ISSUES BE TAKEN SERIOUSLY BEFORE WE REACH A POINT OF NO RETURN AND BECOME SLAVE TO THE SO CALLED TOP INDUSTRIALIST COMPANIES WHICH HAS CAPTURED THE CONSUMER TO A POINT OF NO RETURN THAT IS NO SOLUTION AND NO REFUND ALONG WITH MENTAL HARASSMENT COMPENSATION. PROUDLY, I AM INDIAN BUT ONCE AGAIN I REPEAT IF THE SAME HAD BEEN THE ISSUE WITH A COMPANY WHO HAS MAIN HEADQUARTERS IN ADVANCED COUNTRIES MY ISSUED WOULD HAVE SOLVED LONG BEFORE.
THAT I HAVE FINISHED WITH ALL MY WORDS AND EMOTIONS AND REACHED TO THE CONCLUSION THAT EVEN THE ALL SAID FACT HAS ALREADY BEEN REGISTERED ON PUBLIC GRIEVANCE CELL OF DEPTT. OF TELECOMMUNICATIONS WEF 15TH MARCH 2012, WHICH WAS RATHER LODGED COUPLE OF DAYS BEFORE, BUT BECAUSE PORTAL WAS NOT CCLEAR TO WHICH DOMAIN I SHOULD SELECT THE MINISTRY TO WHICH COMPLAINT IS TO BE ADDRESSED, TWICE MY COMPLAINT WAS REDIRECTED TO THE LAST ONE THAT IS MINISTRY OF TELCOMMUNICATIONS.
IS THIS THE END THAT EVEN SO MANY AGENCIES ARE INVOLVED INCLUDING MANY CONSUMER CARE FORMS, DIRECT COMPLAINT TO RCOM, NODAL OFFICER RCOM, DEPTT OF TELECOM TO WHICH THE COMPLAINTS HAVE BEEN RAISED, IT NOW BECOMES SERIOUS ISSUE AS HOW IN FUTURE TO HANDLE SUCH COMPLAINTS AND AS I AM DOCTOR BY PROFESSION AND FINDING IT DIFFICULT TO MANAGE MY TIME SCHEDULE, I SINCERELY HOPE TO FILE A PIL REGARDING BARRING SUCH COMPANIES OR MAKING GUIDELINES SO THAT PROBLEM BE REDRESSED WELL IN TIME. HOPE IS BETTER THEN PROMISES BUT THE FROM NOW ONWARDS PEOPLE OF REPUBLIC OF INDIA WILL SEE A “ NEW BEGINNING” HOPEFULLY. BECAUSE WHOLE CONSUMER FORMS IS OVERFILLED WITH COMPLAINTS FROM ALL TYPES OF PRODUCT SELLING COMPANY WHICH ARE BRANDED, HAS HIGH PROFILE, LINKS AND MUCH MORE THEY HAVE NO EARS TO LISTEN AND NO EYES TO PAY REAL AND DESIRED ATTENTION TO THE CUSTOMERS/CONSUMERS OF PEOPLE OF REPUBLIC OF INDIA.
DR. ANIL THAKUR


Attached File(s)
.pdf  ONLINE STRICT LETTER RESEND WITH DETAILS SIM ON 16 MARCH 2012.pdf (Size: 66.93 KB / Downloads: 119)
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