Product not Received but Status says Delivered

#1
I have been cheated by Rediff Online Shopping. i booked a product Order# 8064910 on 29th May2013 but i havent received it yet. I did followed up with the Customer care team many times and finally did a compalint through Customer care with Complaint #58731 on 27th June2013. And as a surprice the same day the Rediff Team changed my order status as Delivered. today is 3rd July2013 and i have not received my product yet. the customer care number us useless... they never come back. I want my money back, pl help me on this regards.
 

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