Head , Customer Service Dept.
LGEIL
I bought a LG 32LE4600 TV from Delhi as per following details :-
Product Type-LED LCD TV Model Name/Number-32LE4600
Serial Number-009LPJK002340
Seller Details-Amit Enterprises (Sarojini Nagar, New Delhi) 70/69, Sarojini Nagar Market,New Delhi 110023 Purchase Date- 2011-01-15
I get this TV installed at in my Wife’s place as per following details: -
Customer Name : ROHIT KUMAR PANT
BET City Flats, Near Bhagat Singh Circle
City : Pilani
State : Rajasthan
Country : India
Post Code : 333031
Tel : 919414402915
Now from the past six months my wife complaint of 10/15 vertical coloured lines on the screen & since I am posted in remote border areas of Indo-Pak Border, I could not lodge formal complaint and on 25 Feb 2014 , I lodged complaint with customer care centre LG, Jhunjhunu , they send one guy who checked the TV & declared front console & motherboard of TV defective & required change and will tentatively cost me more then 16000 and he took service charges & left. I was taken aback as the Television merely covered only 3 years against its cost of Rs 39000/-. Now I am deciding to buy some branded TV like Sony or Videocon as my LG TV has put a very bad impression on me , I am also worried that what I should do with this Junk . I intend to advertise this type of cheap quality product LG is supplying to all online customer forums so that other people should be saved in time. I know that you cannot do any help as it is me who was hooked.
Thanking you, with disgrace
Yours Rohit Kumar Pant
LGEIL
I bought a LG 32LE4600 TV from Delhi as per following details :-
Product Type-LED LCD TV Model Name/Number-32LE4600
Serial Number-009LPJK002340
Seller Details-Amit Enterprises (Sarojini Nagar, New Delhi) 70/69, Sarojini Nagar Market,New Delhi 110023 Purchase Date- 2011-01-15
I get this TV installed at in my Wife’s place as per following details: -
Customer Name : ROHIT KUMAR PANT
BET City Flats, Near Bhagat Singh Circle
City : Pilani
State : Rajasthan
Country : India
Post Code : 333031
Tel : 919414402915
Now from the past six months my wife complaint of 10/15 vertical coloured lines on the screen & since I am posted in remote border areas of Indo-Pak Border, I could not lodge formal complaint and on 25 Feb 2014 , I lodged complaint with customer care centre LG, Jhunjhunu , they send one guy who checked the TV & declared front console & motherboard of TV defective & required change and will tentatively cost me more then 16000 and he took service charges & left. I was taken aback as the Television merely covered only 3 years against its cost of Rs 39000/-. Now I am deciding to buy some branded TV like Sony or Videocon as my LG TV has put a very bad impression on me , I am also worried that what I should do with this Junk . I intend to advertise this type of cheap quality product LG is supplying to all online customer forums so that other people should be saved in time. I know that you cannot do any help as it is me who was hooked.
Thanking you, with disgrace
Yours Rohit Kumar Pant