No Refund of TDR even after more then 3 months

[abhi574]

Hi Team,

I have raised a TDR on 25-Nov-2016 15:04:05 HRS for refund. I have send multiple emails on care@irctc.co.in and etickets@irctc.co.in for refund but i did not receive a single mail of the service request owner. I am exhausted to see the same status of TDR from last 3 months. Since IRCTC is in debt doesn't mean that they should start fooling their passengers.
Reason for TDR was train was rescheduled for 24 hrs. Now i don't know what to do here. First passenger has to suffer with the travel due to late train and after that pessenger have to follow for life time to get the money.

Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
This TDR was raised 2 hrs before the departure of train. Ticket details are :


TDR Transactions Details
Transaction ID: 100000665055628 Train No./Name: 22406/ANVT BGP G RATH PNR No 2125158245
Date of Journey: 25-Nov-2016 Date Of Boarding: 25-Nov-2016 Date of Booking: 24-Nov-2016
From: ANAND VIHAR TRM (ANVT) To: KANPUR CENTRAL (CNB) Boarding: ANAND VIHAR TRM (ANVT)
Resv Upto: KANPUR CENTRAL (CNB) Quota: TATKAL (TQ) Class: CHAIR CAR (CC)
Ticket Amount:575.0 Ticket Type:E-ticket

 

[expert]

they do with lacs of people. Simply they don't refund.