Money deducted for call details but not delivered

#1
on 23 December 2011,i sent message to 121 to get call details,the message was acknowledged and Rs. 50 were deducted and they promised to sent my detail within 8 hours. When they didn't ,i called up customer care almost each third day,every time they replied the same answer that they are processing request or call detail will be received in 1 week.when i tried to nodal officer,they said it's too late,you have to send request again.

They didn't return my money. What should i do now?
very bad customer service of Airtel .
 

expert

Administrator
Staff member
#4
Did you register a complaint? If yes what's the complaint number and expected date of resolution?
 

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