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LG Washing machine service

29-08-2011, 12:38 PM
Post: #1
LG Washing machine service
our LG Washing machine Top loading,is not working since one month.we comaplained (No RNA110801047105)and inquired.their men came, checked and said that the door of the machine needs to changed,he came with their big machine's door,which can not set in the same he will come after. After three days we inquired abt they said the part is not available.We ordered for and no sooner will get will inform you.After fifteen days again they said we have no complaint on record.Again they registered our complaine and gave new no RNA110825000346. nothing is being done exept promises,will call you and will inform the position.But no body calls up.whole month has passed,nothing done.Very lathergic service. They their managar's cell no 9223314501, which he never answer.Dont know the solution.How long we should wait? please do inform,what to do?
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29-08-2011, 04:33 PM
Post: #2
RE: LG Washing machine service
My friend you are knocking at the wrong door. Just call LG customer care and inquire the status with them. You should not communicate with the service personnel since they are on contract.
If you're in a major city you can even use special LG 211 service.
Come back in case of problem not solved. Don't delay else your warranty will lapse..

It is not the amount that matters. It is more of my self-respect as an educated consumer!Shy
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