Huge amount charged without giving proper websitewise detail

#1
Sir

Ref: mobile no 9789090755 huge amount charge under airtelgprs.com .
When maximum limit given for me is rs 6600/- they charged more than that

Online grievance registration no DOTEL/E/2016/23662

I have not getting proper reply for the following queries

1. 14 mb od data usage on 7th jun 2016 in appellate.tn@airtel.com mail but i have removed sim card from may 2016 onwards when i saw unbilled huge amount shown in payment of my apr 2016 bill. How it could be. It creates more suspicious with your billing

2. From beginning i have asked websitewise detail breakup for which i can analyse since ihave not use data services

3 Since jun 2016 bill u have given maximum limit of 6600/- then how u allowed more than that without giving any alert message.

4. When i pointed out the maximum limit 6600 in my mail in next mail u have increased it to 14000/- already may 16 bill u have charged huge amount and i make complaint againt it how u increase my limit

Pls get me proper reply

Thanks

Arunachalam kalyan
 

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