Dear All,
This Aniruddha Joshi from Thane, Maharashtra. I had the Tikona Internet Connection. In the month of Oct 2013 I called Tikona Customer care to Deactivate my account as I was going to shift to some other place for an indefinite period of time. After repeatedly convincing them that I did not need the connection any more They came up with an idea of putting my connection on hold. I finally accepted the idea . They had told me that the bill wont be generated when the account was put on hold. All of a sudden after two months I got a Tikona Bill on my email. I called the customer care to ask them that why a bill was generated when the account was still on a hold. I immediately told them to deactivate my connection. Then Tikona customer care started the process of termination of my account which I found to be a never ending process. I paid the outstanding amount of Rs 1091/- and requested tikona to take away the CPE device. An executive named Mumtaz Ahmed collected the CPE device. But Tikona had not terminated my account I got another Bill from them. Then again I called the customer care to request them to terminate my account. They assured me to waive off the additional bill. After this I assumed that the Connection was terminated. I got a bill of a full and final amount of Rs 200/- and the due date was 16 March. I got a call from a Woman named Rekha Bharadwaj on 15 March. It was a harassment call. She claimed that she was calling from some Legal department of Tikona and Tikona had filed a case against me for not paying Rs 1700/-. She threatened me that if I dont pay the bill in 15 minutes. She will process my file and send a summons at my home in thane. ( she told me my exact address ). I paid the sum of 1700/- immediately. The transaction Id is 1105162428TPC150314150393. I sent the details of this transaction on number given by Rekha Bharadwaj. The number is 08826693296. I have no idea why I had to pay Rs 1700/- when my Outstanding bill was Rs 200/- and Why did I get such a call threatening me of Legal action before the due date. I want a full clarification of this issue. I also want full details of Rekha Bharadwaj as I need to convey all the information to my Lawyer. I also want a complete breakdown of the payment of Rs 1700/-
My Tikona user ID is 1105162428. I have come across many people who have the same issue with Tikona. People with the same issue need to come together.
This Aniruddha Joshi from Thane, Maharashtra. I had the Tikona Internet Connection. In the month of Oct 2013 I called Tikona Customer care to Deactivate my account as I was going to shift to some other place for an indefinite period of time. After repeatedly convincing them that I did not need the connection any more They came up with an idea of putting my connection on hold. I finally accepted the idea . They had told me that the bill wont be generated when the account was put on hold. All of a sudden after two months I got a Tikona Bill on my email. I called the customer care to ask them that why a bill was generated when the account was still on a hold. I immediately told them to deactivate my connection. Then Tikona customer care started the process of termination of my account which I found to be a never ending process. I paid the outstanding amount of Rs 1091/- and requested tikona to take away the CPE device. An executive named Mumtaz Ahmed collected the CPE device. But Tikona had not terminated my account I got another Bill from them. Then again I called the customer care to request them to terminate my account. They assured me to waive off the additional bill. After this I assumed that the Connection was terminated. I got a bill of a full and final amount of Rs 200/- and the due date was 16 March. I got a call from a Woman named Rekha Bharadwaj on 15 March. It was a harassment call. She claimed that she was calling from some Legal department of Tikona and Tikona had filed a case against me for not paying Rs 1700/-. She threatened me that if I dont pay the bill in 15 minutes. She will process my file and send a summons at my home in thane. ( she told me my exact address ). I paid the sum of 1700/- immediately. The transaction Id is 1105162428TPC150314150393. I sent the details of this transaction on number given by Rekha Bharadwaj. The number is 08826693296. I have no idea why I had to pay Rs 1700/- when my Outstanding bill was Rs 200/- and Why did I get such a call threatening me of Legal action before the due date. I want a full clarification of this issue. I also want full details of Rekha Bharadwaj as I need to convey all the information to my Lawyer. I also want a complete breakdown of the payment of Rs 1700/-
My Tikona user ID is 1105162428. I have come across many people who have the same issue with Tikona. People with the same issue need to come together.