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Complaint lodged since last 10 days - BSNL landline phone

17-12-2012, 05:05 PM (This post was last modified: 17-12-2012 05:25 PM by Expert.)
Post: #1
Complaint lodged since last 10 days - BSNL landline phone
My Landline of BSNL - 04423637573 - hasnt been working since 12/12/12. I registered a complain on 13/12/12. The complaint number is 17649284432. The phone is "phone dead". Please let me know how I can complain to the consumer court about this as this seems to happen once every two-three months.

Thank you!
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17-12-2012, 05:28 PM
Post: #2
RE: Complaint lodged since last 10 days - BSNL landline phone
It is common issue with BSNL in India - use it if it works - you're lucky else close it.

You can't go to court since it is service related issue - if you don't like it disconnect it.

I suggest you to talk to SDO of your area. There are also BSNL Adalats - check if it such are there in your city where you can raise the complaint.
Try bribing ( Rs. 50 is sufficient for non-metro) the lines-man and see if it can help.

It is not the amount that matters. It is more of my self-respect as an educated consumer!Shy
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