Complaint against wedding photographer Anand Films, Lucknow

#1
I hired a photographer Nitin Batta(Anand Films,Lucknow) for my Sister's wedding to cover all our functions. And the deal was to deliver everything including all our albums,frames and videos for both sides including Groom side and Bride side in 1.3 Lacs.
But it has been over 7-8 months that this person has not deliver our videos . We have transferred him 1.25 Lacs and only 5000 is pending but now he is not picking up his phone and not even replying on Whatsapp. He has just given us the albums and Frames and all the videos are pending from his side.
This person is literally a torture for us. Right from the starting when we booked this person for our functions, he is not doing any work properly and now he is not giving any reply whether he'll be giving our Videos or not.
Let me know how can i legally force this person(Nitin batta from Anand films) to deliver my videos.
His contact details are 9415014544,9792297669.
 

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