BSNL mobile billing software problem.

#1
I m a bsnl postpaid user, with the cug agri plan or Rs.120. My average bill comes to Rs. 160-200 per month only. I received a bill of Rs.2235/- for the month of Dec'13. I complained about the same and the bsnl employees provided me with the usage unformation. After going through my usage, i was shocked to find, it showed that I used 1gb gprs in 5 mins & another 1gb gprs in 7 mins on another day. (My plan allows me 1gb monthly usage.) Totally shocked to see this. How can i download 1gb data in 5mins???? And also how can they charge me Rs.2000/- for using additional 1gb data??? Ridiculous!!![hr]
I havent yet paid the said bill and now bsnl texts me that they are withdrawing my outgoing facility!
The representatives are also calling and requesting to pay the bill without paying regard to my problem!
 

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