BSNL landline not working

#1
I am having bsnl landline number :0141-2719007, 0141-2719101.
The first number is dead and is not working, and the second number is working but there is too much earthing in it, I am not able to listen properly anything. The same thing was happening with the first number when it was working.
I have complained many times both through telephone and at the office. But still it is not fixed. It has been over a month now.

City: Jaipur, Rajasthan
Mobile: 9314655309
 

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