Hi,
Ever since I got the Broadband unlimited scheme for my landline an year ago, there was not a single month in which i got a trouble free 30 days service. There were times when it worked hardly 10 days or even less. Everytime we complaint and wait for the persons to respond. everyone knows how they responds for complaints. so days just pass without Internet. But when it comes to payment there are no excuses and they charge full. Is it not a wrong procedure by the BSNL to charge for not giving there service ? Is there anyway we can ask them to charge only for the number of days it worked ?
Ever since I got the Broadband unlimited scheme for my landline an year ago, there was not a single month in which i got a trouble free 30 days service. There were times when it worked hardly 10 days or even less. Everytime we complaint and wait for the persons to respond. everyone knows how they responds for complaints. so days just pass without Internet. But when it comes to payment there are no excuses and they charge full. Is it not a wrong procedure by the BSNL to charge for not giving there service ? Is there anyway we can ask them to charge only for the number of days it worked ?