Dear Sir,
Greetings. I represent Simply Offbeat Holidays, an offbeat travel firm in Mumbai.
I had done booking for my customer for 2 nights from 18th to 20th April 2014 for 2 AC Deluxe rooms for Rs 12,800 with VIP Bhanjiwada holiday home at Tarkarli. I had a made a payment of Rs. 10, 240 (after deducting 20% travel agent commission which was agreed) towards the same.
But when the customer reach there, there was no electricity and hence customer opted for a non ac room for 1 night only for Rs 3600. It was confirmed with your manager Sachin. Hence, the total amount to be refunded was Rs. 10240-2880 (deducted 20% commission on 3600) = Rs. 7,360.
But still after numerous follow ups and emails, Mr. Hemant from Bhanjiwada has not refunded the amount. He does not even answer my calls. I also found on google reviews that another customer of Bhanjiwada, Mr. Suresh has not been refunded the amount as well.
I have attached the payment receipt of the transaction.
VIP Bhanjiwada contact details:
Mr. Hemant, Owner: +919404437973, +919819451616, 023652486666
Address: Bhanjiwada VIP Holiday Home, Devbag, Near Tarkarli, Malvan, Sindhudurg 416606, Maharashtra, India.
Request your help to get my money refunded. Thanks.
Greetings. I represent Simply Offbeat Holidays, an offbeat travel firm in Mumbai.
I had done booking for my customer for 2 nights from 18th to 20th April 2014 for 2 AC Deluxe rooms for Rs 12,800 with VIP Bhanjiwada holiday home at Tarkarli. I had a made a payment of Rs. 10, 240 (after deducting 20% travel agent commission which was agreed) towards the same.
But when the customer reach there, there was no electricity and hence customer opted for a non ac room for 1 night only for Rs 3600. It was confirmed with your manager Sachin. Hence, the total amount to be refunded was Rs. 10240-2880 (deducted 20% commission on 3600) = Rs. 7,360.
But still after numerous follow ups and emails, Mr. Hemant from Bhanjiwada has not refunded the amount. He does not even answer my calls. I also found on google reviews that another customer of Bhanjiwada, Mr. Suresh has not been refunded the amount as well.
I have attached the payment receipt of the transaction.
VIP Bhanjiwada contact details:
Mr. Hemant, Owner: +919404437973, +919819451616, 023652486666
Address: Bhanjiwada VIP Holiday Home, Devbag, Near Tarkarli, Malvan, Sindhudurg 416606, Maharashtra, India.
Request your help to get my money refunded. Thanks.
Attachments
-
9 KB Views: 106