Dear Sir,
can any body let me know how to porceed legally against DATAWIND.
I had purchased the device and after 3 days of use its not working then as per the mail received from datawind (16th July 2013 ) I dispatched the ubislate 7 c_ with IMEI 911303700868322 to datawind amritsar office
address :
From: techsupport <techsupport@datawind.com>
To: rama_dvsrr@yahoo.co.in
Sent: Tuesday, 16 July 2013 8:05 PM
Subject: Amritsar Address.
Dear Customer
Thanks you using our Product we understood that currently you are unable to use the Datawind Tablet due to some issue in the device and wish to get it tested or repaired in our service center.
I request you to kindly fill up the attached Job-Sheet and send the device to our office.
PLEASE READ THE INSTRUCTIONS MENTIONED IN THE JOB SHEET VERY CAREFULLY BEFORE SENDING THE DEVICE TO OUR REPAIR CENTRE
Our Office Address:
AMRITSAR ADRESS
Datawind Innovations Pvt. Ltd.
563 Dhan Dhan Baba Deep Singh Ji Complex,
East Mohan Nagar,Amritsar-143001
Please share the courier docket details with us to track your shipment.
If you face any problem , Please contact us on our technical support helpline.i.e.0183-2581330
Regards,
Technical Support Team
securedownload.jpg
www.datawind.com
AND THE SAME IS RECEIVED BY THEM ON 23RD JULY 2013.
LATER ON I HAD CALLED THEM SEVERAL TIMES AND THEY ARE ALWAYS SAID TO ME IT WILL TAKE TIME.
AFTER SEVERAL CORRESPONDENCE I GOT MAIL FROM DATA WIND ON DATE 22ND AUGUST 2013
From: Tech Support <techsupport@datawind.com>
To: rama_dvsrr@yahoo.co.in
Sent: Thursday, 22 August 2013 9:59 AM
Subject: RE: Status of delivery of IMEI 911303700868322 Ubislate 7c+ required
Dear Madam/Sir
Thanks for contacting Datawind Customer Support Team.
We have received your mail and regret for the inconvenience.
Our team is working on your concern and one of our executive will contact or revert on the issue within 48 hrs.
Thanks for your cooperation.
Regards,
Datawind Support Team
Manufacturer of LCAD AAKASH Tablet
BUT I DIIDNT RECEIVED ANY CALL WITHIN 48 HRS.
NOW THEY ARE NOT REPSONDING PROPERLY.
AS PER THE T&C THEY ARE SUPPOSED TO RETUN MY DEVEICE TO ME WITH IN 20DAYS BUT THHEY ARE VIOLATING THE SAME AND CHEATING THE CUSTOMERS .
SO I AM REQUESTING ANY ONE HELP ME TO TAKE LEGAL ACTION AGAINST DATA WIND
Thanks and regards
D V S RAMA RAO
9818763452
EMAIL : RAMA_DVSRR@YAHOO.CO.IN
[hr]
======================
Detailed ResultAWB No.: V12794682Reference No.:
Location Date Time Status
Booked by:
GURGAON (SECTOR 15) - GURGAON Booking Date Time
Fri, Jul 19, 2013, 12:00 AM Status
DELIVERED
Destination:
AMRITSAR Status Date Time
Tue, Jul 23, 2013, 1:00 PM
Shipment Facts
No. of Pieces Doc Type Service Type
1 Parcel PREMIUM EXPRESS PRODUCT-ZONAL PLUS
Receiver's Details
Received By Relationship Contact Number
STEMP SIGN EMPLOYEE 1832581330
Shipment History
Status Location Time Remarks
Fri, Jul 19, 2013
Shipment picked up & Booked GURGAON APEX,GURGAON 9:25 PM
Processed & Dispatched from DTDC APEX GURGAON APEX,GURGAON 11:22 PM
GURGAON APEX,GURGAON 11:22 PM
Processed & Dispatched from DTDC APEX GURGAON APEX,GURGAON 11:24 PM
Sat, Jul 20, 2013
DELHI APEX,DELHI 4:33 AM
DELHI APEX,DELHI 8:32 PM
Processed & Dispatched from DTDC APEX DELHI APEX,DELHI 8:34 PM
Tue, Jul 23, 2013
Arrived at DTDC Facility AMRITSAR BRANCH,AMRITSAR 8:09 AM
Shipment Dispatched for Delivery AMRITSAR BRANCH,AMRITSAR 11:02 AM
can any body let me know how to porceed legally against DATAWIND.
I had purchased the device and after 3 days of use its not working then as per the mail received from datawind (16th July 2013 ) I dispatched the ubislate 7 c_ with IMEI 911303700868322 to datawind amritsar office
address :
From: techsupport <techsupport@datawind.com>
To: rama_dvsrr@yahoo.co.in
Sent: Tuesday, 16 July 2013 8:05 PM
Subject: Amritsar Address.
Dear Customer
Thanks you using our Product we understood that currently you are unable to use the Datawind Tablet due to some issue in the device and wish to get it tested or repaired in our service center.
I request you to kindly fill up the attached Job-Sheet and send the device to our office.
PLEASE READ THE INSTRUCTIONS MENTIONED IN THE JOB SHEET VERY CAREFULLY BEFORE SENDING THE DEVICE TO OUR REPAIR CENTRE
Our Office Address:
AMRITSAR ADRESS
Datawind Innovations Pvt. Ltd.
563 Dhan Dhan Baba Deep Singh Ji Complex,
East Mohan Nagar,Amritsar-143001
Please share the courier docket details with us to track your shipment.
If you face any problem , Please contact us on our technical support helpline.i.e.0183-2581330
Regards,
Technical Support Team
securedownload.jpg
www.datawind.com
AND THE SAME IS RECEIVED BY THEM ON 23RD JULY 2013.
LATER ON I HAD CALLED THEM SEVERAL TIMES AND THEY ARE ALWAYS SAID TO ME IT WILL TAKE TIME.
AFTER SEVERAL CORRESPONDENCE I GOT MAIL FROM DATA WIND ON DATE 22ND AUGUST 2013
From: Tech Support <techsupport@datawind.com>
To: rama_dvsrr@yahoo.co.in
Sent: Thursday, 22 August 2013 9:59 AM
Subject: RE: Status of delivery of IMEI 911303700868322 Ubislate 7c+ required
Dear Madam/Sir
Thanks for contacting Datawind Customer Support Team.
We have received your mail and regret for the inconvenience.
Our team is working on your concern and one of our executive will contact or revert on the issue within 48 hrs.
Thanks for your cooperation.
Regards,
Datawind Support Team
Manufacturer of LCAD AAKASH Tablet
BUT I DIIDNT RECEIVED ANY CALL WITHIN 48 HRS.
NOW THEY ARE NOT REPSONDING PROPERLY.
AS PER THE T&C THEY ARE SUPPOSED TO RETUN MY DEVEICE TO ME WITH IN 20DAYS BUT THHEY ARE VIOLATING THE SAME AND CHEATING THE CUSTOMERS .
SO I AM REQUESTING ANY ONE HELP ME TO TAKE LEGAL ACTION AGAINST DATA WIND
Thanks and regards
D V S RAMA RAO
9818763452
EMAIL : RAMA_DVSRR@YAHOO.CO.IN
[hr]
======================
Detailed ResultAWB No.: V12794682Reference No.:
Location Date Time Status
Booked by:
GURGAON (SECTOR 15) - GURGAON Booking Date Time
Fri, Jul 19, 2013, 12:00 AM Status
DELIVERED
Destination:
AMRITSAR Status Date Time
Tue, Jul 23, 2013, 1:00 PM
Shipment Facts
No. of Pieces Doc Type Service Type
1 Parcel PREMIUM EXPRESS PRODUCT-ZONAL PLUS
Receiver's Details
Received By Relationship Contact Number
STEMP SIGN EMPLOYEE 1832581330
Shipment History
Status Location Time Remarks
Fri, Jul 19, 2013
Shipment picked up & Booked GURGAON APEX,GURGAON 9:25 PM
Processed & Dispatched from DTDC APEX GURGAON APEX,GURGAON 11:22 PM
GURGAON APEX,GURGAON 11:22 PM
Processed & Dispatched from DTDC APEX GURGAON APEX,GURGAON 11:24 PM
Sat, Jul 20, 2013
DELHI APEX,DELHI 4:33 AM
DELHI APEX,DELHI 8:32 PM
Processed & Dispatched from DTDC APEX DELHI APEX,DELHI 8:34 PM
Tue, Jul 23, 2013
Arrived at DTDC Facility AMRITSAR BRANCH,AMRITSAR 8:09 AM
Shipment Dispatched for Delivery AMRITSAR BRANCH,AMRITSAR 11:02 AM
