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But I didn't cancelled the ticket still i got only 25% refund

I booked 2 tickets on 25th February, 2018 for the journey on 1st March,2018 from Sealdah to Bolpur on the train KANCHANJUNGA EXPRESS(15659). At the time of booking i was at WL78 and WL79. After the final chart prparation I was still at WL14 and WL15 so I have to buy general tickets again to...