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This can be taken up by cyber crime wing of the police department. Approach the police personnel of this wing.

Take this up legally. Go to consumer forum. These guys think that they can take gullible public for a ride. From my past experience, what i have learnt is that we generally dont take time to note down things like the complaint number etc. this is the loop hole used by these companies to take us...

I purchased a Aquaguard product which was their top-of-the-line and most expensive one. But within 2 months of installation, the machine has developed a leak. Calls to their call center only results in my getting newer and newer complaint numbers and assurances that the issue will be resolved...