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    Billing discrepancy and Wrong info to customers

    Reference to IDEA Postpaid connection 9639096399 in the name of self. The current bill plan is NBS-399 and was taken by me in March 2015. As per the bill plan the extra usage of internet (over 1GB free) will be charged @0.5p/10kb. This rate was stated by IDEA representative in email to me...
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    Idea's Save More Combo Plan : Extra Billing Discrepancy for 2 months

    Dear IDEA, The monthly bill for my number (9639096399) has been generated on the IDEA website. It includes 3G charges as per normal rates, although my monthly plan includes 1gb 3G data. The services to my number 9639096399 still remain suspended. Although the trailing mail states that the...
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    Idea's Save More Combo Plan : Extra Billing Discrepancy for 2 months

    I have been a customer of IDEA postpaid service for last two years. Recently IDEA has launched "UPW Save More Combo " Plan for post paid mobile consumers. I opted for this plan on 6th September 2013on my postpaid number (9639096399). This plan includes 1GB 3G data free every month. However for...