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non rceipt of magzine "wedding Affair"

20-09-2011, 07:40 PM
Post: #1
non rceipt of magzine "wedding Affair"
Dear sir,

This has refernec to order booked vide order no.131je1 and remittance of Rs.3000/- directly from our INDUS IND Bank a/c made to CCAVENUE for supply of magzine being subscription of "WEDDING AFFAIR" on 30th june but to great surprise we have not received a single issue till todate, we have repeatededly sent reminder to customer care head mr.rajnish but have not come out with any result.

It is requested to kindly take up the matter with the collecting payment GATEWAY and the PUBLISHER as well for not supplying the issues?

Please take up the matter urgently.

Thank you,
for ML SILKS
arunjagnany
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20-09-2011, 11:28 PM
Post: #2
RE: non rceipt of magzine "wedding Affair"
Friend, it is an issue with the publisher, rather than CCAvenue. CCAvenue will not do anything for you. It is the same as asking with your bank INDUS IND for not getting the magazine subscription started.

It is not the amount that matters. It is more of my self-respect as an educated consumer!Shy
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21-09-2011, 11:44 AM
Post: #3
RE: non rceipt of magzine "wedding Affair"
(20-09-2011 11:28 PM)Expert Wrote:  Friend, it is an issue with the publisher, rather than CCAvenue. CCAvenue will not do anything for you. It is the same as asking with your bank INDUS IND for not getting the magazine subscription started.

Thanks for the feedback, i understand the concern, how to take up the matter with "WEDDING AFFAIR"?

arun
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21-09-2011, 12:03 PM
Post: #4
RE: non rceipt of magzine "wedding Affair"
Are you talking about this magazine : weddingaffair.co.in ?
Call them with your payment details( date and amount). That's it. Customer care by book publishers is excellent in India.
They'll send you.

It is not the amount that matters. It is more of my self-respect as an educated consumer!Shy
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21-09-2011, 12:27 PM
Post: #5
RE: non rceipt of magzine "wedding Affair"
sir,

the no on the site are changed by now, if you can arrange new phone nos we shall be obliged.

thank you,

arun
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21-09-2011, 02:49 PM
Post: #6
RE: non rceipt of magzine "wedding Affair"
I'll get back in the evening.

It is not the amount that matters. It is more of my self-respect as an educated consumer!Shy
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21-09-2011, 04:34 PM
Post: #7
Smile RE: non rceipt of magzine "wedding Affair"
Dear sir,

I could find the phone no. from site itself called Delhi Office where Mr. RISHI GUPTA attended the phone and assured me of calling by the evening, well i expect to hear from them by to-evening, if not shall come on board again.

Thank you once again to direct me to approach/knock appropriate door.

arun:
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