Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5

complaint

02-12-2011, 08:26 PM
Post: #1
complaint
Hi ,


My name is Wilson Peter, Customer ID 3003583452, I had called up your contact center today for query related to my connection. The person i spoke to his name was Ganesh wankhede, i was not happy with the way he gave me the explanation and so i asked to speak to his manager he said that he his manager will also give the same information that he is gone give, i insisted on speaking to a manager and then he put me on hold for 10 mins. can you believe 10 mins. This is really pathetic customer service, I have already ported out my mobile num and iam thinking for changing for the DTH connection also. How can you executive say that his manager will give the same info. that means either there are no managers or everybody is a manager. This really rediculous. I
Find all posts by this user
Quote this message in a reply
03-12-2011, 02:30 PM
Post: #2
RE: complaint
It is good that you have switched Airtel due to the pathetic customer service. But other operators are no better.

But if all of us take such action, then these operators will learn to give respect to our valuable time too.

It is not the amount that matters. It is more of my self-respect as an educated consumer!Shy
Find all posts by this user
Quote this message in a reply
 Thanks given by: raggupta2
10-07-2014, 10:24 PM
Post: #3
RE: complaint
My name is ravi sinha and my Airtel dt I'd is 3008500129 I book one movie. 09/07/2014 9:30 pm through. Customer. Care and amount 75/ rs are deduct in my account. But movie. Are not showing. In my TV when complained. Cust care. But he say your amount are refund within 24 hrs.but after 24 hrs my amount. Are not refund.so I decided. To cut my Airtel dth
Find all posts by this user
Quote this message in a reply
30-07-2015, 07:40 PM
Post: #4
RE: complaint
(02-12-2011 08:26 PM)wilsonpeter Wrote:  Hi ,


My name is Wilson Peter, Customer ID 3003583452, I had called up your contact center today for query related to my connection. The person i spoke to his name was Ganesh wankhede, i was not happy with the way he gave me the explanation and so i asked to speak to his manager he said that he his manager will also give the same information that he is gone give, i insisted on speaking to a manager and then he put me on hold for 10 mins. can you believe 10 mins. This is really pathetic customer service, I have already ported out my mobile num and iam thinking for changing for the DTH connection also. How can you executive say that his manager will give the same info. that means either there are no managers or everybody is a manager. This really rediculous. I

Same story and I have got a bad response ..

I am trying to change my packege since five days but not able to change .
Find all posts by this user
Quote this message in a reply
Post Reply 


Forum Jump:


User(s) browsing this thread: 1 Guest(s)