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Unclean railway A/C II Compartment

01-05-2012, 08:40 PM
Post: #1
Unclean railway A/C II Compartment
Huh
I had travelled in train no. 12880 on 17/02/2012 from Bilaspur to Mumbai in A/C II compartment alongwith my wife. The compartment was very dirty and there was no arrangement to clean it even upto Mumbai!!
I had made written complaint but I did not get any reply from railways till date.
I would like to bring to notice that earlier We had travelled from Bilaspur to Pune on 17/01/2012 by Train no.12130 Azaad Hind Express in A/C II, and that time also I had made similar complaint in writing but got no response from Railways till date.
Please suggest how to get response on these complaints.
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02-05-2012, 10:48 AM
Post: #2
RE: Unclean railway A/C II Compartment
In case of such problems you can make complaint in the following ways:
  • Complaint register with TTE, Guard or any station master, railway gate
  • There are also SMS/phone numbers listed in stations where you can send complaint
  • You can also send complaint to the Railway Divisional office ( DRM)
  • You can send complaint to Ministry also.
  • After you've filed complaint(with proof) you can go to consumer forum if no solution is found within 30-45 days.

It is not the amount that matters. It is more of my self-respect as an educated consumer!Shy
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31-08-2012, 12:08 AM
Post: #3
RE: Unclean railway A/C II Compartment
Cleaniness is the basic need for a passenger
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