TRAIN CANCELLED BY INDAIN RAILWAY BUT I NOT GETTING MONEY

#1
my name is bapan majumder.i book a e- ticket .train no.12905/PBR HOWRAH EXP.PNR NO.8738013681. TRANSACTION ID.100000284361321.date of journey.27-Aug-2015.above train was cancelled on 27-Aug-2015 by indian railway department.it was clearly mentioned on e-ticket that was "in case of train cancellation,full refund will be granted automatically by the system."it was i also confirmed by the IRCTC customer care, there was no require to file TDR.I also try to cancelled that ticket on my IRCTC user account their was message reflected that train cancelled full refund will granted automatically by the system.so. i have complain that i have not got my money till date now .please help to got my money .IRCTC department did not help me to recover my money.please help me.
 

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