SBI CARD - WRONG BILLING AMOUNT & NOBODY HAS REPLIED TILL DATE.

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#1
The outstanding amount which they are proclaiming is wrong.
In connection to this I wanted to know how they calculated it & may be I could be wrong for which I have sent several mails asking to resolve the query on their designated contacts mentioned on website (feedback@sbicard.com & NodalOfficer@sbicard.com). But till date I have not received any reply from them.(I also informed them that I have relocated to UAE for Job so please contact on email ID or UAE contact no) I have also posted the same on their fb page on which somebody replied and I thought now my query will be addressed but nothing has been addressed instead they are calling on my India no which is now with my Mom. I am really pissed off The outstanding billing is more than 17K Rs as per my calculation.
 

expert

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#2
You should be able to file a complaint after logging into your credit card account. Otherwise you need to get a complaint number after calling them.

There is some time given(around 1 month or so) in which you can dispute the statement, as per your legal agreement.
 

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