Reliance Worst Broadband Service Provider

[sanjaykumar]

My Reliance subscriber ID is 318811406965. Reliance broadband connection has been installed at my resident on 10.10.14 and during the period of merely 15 days the connection has been disconnected for more than 5 times. It remained closed on 12.10.14, 17.10.14, 18.10.14, 19.10.14, 22.10.14 and 23.10.14. Every time it takes more than 24 hours to resolve the complaint. The company does not give any commitment time to resolve the problem. Neither the company resolves the disconnection problem permanently for provided any waiver as it is asked that connection did not remain down for the continuously more than 72 hours. The connection is still down and nothing has been done by the company.

 

[RCOMcare]

Dear Sanjay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

 

[RCOMcare]

My Reliance subscriber ID is 318811406965. Reliance broadband connection has been installed at my resident on 10.10.14 and during the period of merely 15 days the connection has been disconnected for more than 5 times. It remained closed on 12.10.14, 17.10.14, 18.10.14, 19.10.14, 22.10.14 and 23.10.14. Every time it takes more than 24 hours to resolve the complaint. The company does not give any commitment time to resolve the problem. Neither the company resolves the disconnection problem permanently for provided any waiver as it is asked that connection did not remain down for the continuously more than 72 hours. The connection is still down and nothing has been done by the company.

Dear Sanjay,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications